Archive for September, 2008

Shopping Online Versus Shopping on the High Street

Sunday, September 28th, 2008

Online shopping is big business today and it is only going to grow and develop more in the future. Online shopping is the process of using the Internet to purchase goods and services, something that in the past was always done on the high street and in the public eye. An online retailer or wholesaler is the equivalent of the real world shops that are on high streets and in shopping malls everywhere, but there are many key differences as well. An online shop can offer shoppers many advantages over shopping on the high street, and there are a few disadvantages to note as well.

The high street and the shopping malls can offer the community a socially interactive way of shopping, here the customer can interact with the merchants and also with the other customers. Shopping is a social activity for a lot of people and in this regard online shops can not really compete. There are other advantages to using the high street as well, as some people like to see their goods before they make a purchase, especially with things like furniture or clothing that they may wish to try out. There are lots of other areas however where online shopping offers many advantages over traditional shopping.

Electronic shopping can give customers a high level of convenience and a huge selection of goods and services from all over the world. There are also economic benefits as some online shops can offer better prices due to lower overheads. Online merchants generally offer a shipping service as part of the package, so customers can have their new goods delivered right to their homes. The delivery process when buying from the high street is not as seamless and often does not even exist.

Payment methods are different online as cash shopping is certainly not an option. This mirrors the general trend towards a cashless society and does not present many people with any difficulty. Credit card and other electronic transactions do have their problems though and fraud is a definite issue when shopping online. Although electronic fraud is much lower than the public perception of it is, some people are still kept away from online shopping because of this worry. All in all, online shopping offers a great alternative to high street shopping, the many advantages of convenience and efficient can complement the high street and do not have to compete directly with it.

10 Things Which are Essential in a Shopping Cart

Thursday, September 18th, 2008

As an online retailer you need to have a great software shopping environment for your customers to use. Shopping cart software packages come in all shapes and sizes and it is important that you find out which features are essential for your business before you make a purchase. You may not need all of the features that are out there, but how do you decide what bits and pieces are essential for you. This can be hard sometimes, and I can help by listing what I believe are the 10 most essential features of any shopping cart software solution, things that no online merchant should be without.

1. You need a package that can calculate the applicable shipping and tax charges for a location and make them known to the buyer as soon as possible in the transaction process.

2. You also need a customisable and flexible relationship between your cart and the rest of your web site. A lot of online shoppers get fed up with shopping carts that do not interact properly with a merchant’s main browsing pages. A ‘return to’ shopping cart that continually updates itself is essential for a streamlined business.

3. An automatic email confirmation feature is the third essential that I will list, as this gives a buyer a sense of confidence and automates the receipt sending procedure.

4. The fourth essential is that the software must use a respected anti fraud solution to help keep you safe, and the fifth it to.

5. use third party validators such as ScanAlert or Verisign to keep your safety in check and increase your credibility amongst your customer base.

6. The sixth essential feature in a shopping cart application is the ability for a customer to control and modify the shipping information of their purchase. Studies have shown that many transactions are abandoned because a customer is unable to find or modify the delivery information.

7. The seventh feature I will mention is to have software with the ability to use discount codes and voucher codes in the checkout process. These are an increasing promotional tool for online business and even if you are not using them now, you may be in the future.

8. The eighth feature I am listing is to have a cart which a customer can print out or email in order to keep a copy of the transaction.

The last two features I will mention may seem obvious but many free and open source shopping carts do not have them included.

9&10. A shopping cart must include credit card processing, preferably in real time, and also its own integrated payment gateway. Many cheap and free solutions do not offer this and instead use services like paypal and google for their gateway, this makes you reliant on other organisations and is much less flexible for you in the long run.

Generating additional income for ecommerce site via eBay

Thursday, September 11th, 2008

What would be the first most important thing an ecommerce website needs? Well, it needs traffic. Believe it or not, eBay can do this for you. In addition to getting a free inbound link to your website, you might also make some additional income through adsense. Lastly, eBay will help you get the right kind of audience for your website.

For all those who are still wondering what eBay is, eBay is an extremely popular auction site on the cyberspace these days. At the same time as it is great for auctions, it is also an easy way to generate traffic on your website. Initially, you need to identify your niche market. In case you are new and do not know your niche, refer to the seller guidelines on the eBay website. The next step would be to generate proper keywords for your products. Obviously, any ecommerce site is incomplete without the details of the product. Misinformation can turn out to be pretty expensive on eBay. As an example, a simple jug worth £100 was sold for £46,800 as the jug was wrongly described. It claimed that it was made up some rare Italian circa which wasn’t the case.

So let’s start making some money now. Besides your regular sales, there are so many ways you can generate some additional income for your website. A lot of huge portals and major search engines have their own affiliate programs. The most popular out of these is the “Google Adsense” program that displays ads on your website. These ads are supplied by Google on your website and then you will be paid for displaying those ads. The eBay affiliates program functions in a similar manner. You can easily coordinate with eBay to display item lists or eBay links on your site that are relevant to the content. eBay in turn pays you some commission for the new membership and also pays you for the sales that happened when the users clicked from your particular webpage. Moreover, there is also an application programming interface that helps you customize the kinds of eBay links that will appear on your website. This will heighten your ability to drive some substantial amount of traffic to eBay.

A great tip for an ecommerce website would be to use a package known as the “Wordtracker”. This will give you an incredible overview of what keywords should you be optimizing for your website to get better rankings in the search engine. It comes along with a list of keywords and their importance. Better rankings would certainly mean more traffic and more sales.